Contact
Get in touch
Do you have questions about your reservation, choosing the right bike, or the best routes in Warsaw? Or perhaps you need a personalized quote for delivery directly to your hotel door? We are here to help! We usually respond within a few hours.
This is the best way to contact us regarding reservations, booking modifications, and inquiries for organized groups.
Phone / WhatsApp
For quick questions, route tips, or technical support during your ride. If we don’t answer or reply immediately – don’t worry, give us a moment, and we will definitely get back to you!
Address & Bike Pickup
Warsaw by Bike ul. Stawki 19, Warsaw
(Conveniently located near Metro Dworzec Gdański station and the Old Town)
Important: Standard bike pick-up and return take place at our rental point. If you are interested in delivery to a specific address, please specify the location in your order.
Opening hours
Monday–Sunday
During the peak season, our working hours may be extended, and during the off-season, they may be shorter. You can always find the most up-to-date information on our Google profile.
Offer for Groups & Hotels
Are you organizing a corporate event, a group tour, or would you like to provide mobility for your hotel guests? We can prepare a tailor-made offer suited to your needs and deliver the bikes to your specified location. Find more details here.
Looking for Inspiration?
Not sure which way to go? We would be happy to advise you! You can also download our ready-to-use GPX routes and guides: from “Wild Warsaw” and family-friendly paths to urban loops, gravel, and road cycling challenges.
Frequently Asked Questions (FAQ)
- Do I need to book a bike in advance? Yes, please make your reservation directly through our website. The whole process takes only a moment!
- Can I return the bike at a different location? Yes. We offer a paid collection service from any location of your choice within Warsaw.
- Do you deliver bikes to hotels? Absolutely! We deliver and collect bikes from hotels and apartments throughout Warsaw so you can start your adventure right from your doorstep.
Looking for more information? Answers to frequently asked questions regarding deposits, equipment, and rules can be found in our FAQ section.
